FAQ

Account & Login

Q: Where do I log in to start or manage my entries?

A: You can access the entry platform directly via our OpenWater Portal Login Page. If you have already registered, enter your email address and password. First-time users will need to click “Create an Account” before starting a submission.

Q: I forgot my password or cannot access my account. What should I do?

A: On the portal login screen, click the “Forgot Password?” link and enter the email address associated with your account. You will receive an automated password reset link within a few minutes. Please check your junk or spam folder if it does not appear in your primary inbox.

Q: Can multiple colleagues work on submissions from the same account?

A: Yes. Your team can share a single account login to collaborate on entries. However, please ensure that the primary account email is monitored regularly, as all confirmation receipts, shipping notifications, and finalist announcements will be sent to that main email address.

Entering & Submitting

Q: Can I save my entry and finish it later?

A: Yes, you can save your progress at any stage. Click “Save Draft” at the bottom of the online form. Your entry will remain in your OpenWater account dashboard under “Incomplete Submissions” until you are ready to complete and submit it before the deadline on Friday, 23rd April 2027.

Q: How do I know my online entry has been successfully submitted?

A: Once you click “Submit”, you will receive an automated confirmation email containing your unique Entry Reference Number (e.g., #IPA-2027-XXXX). You can also log into your OpenWater account at any time to view your submitted entries and print official entry summary sheets.

Q: What should I include with my physical print samples when shipping?

A: Every physical package sent to our office must clearly state your Entry Reference Number on the outside box or label. You must also include a copy of your entry confirmation email inside the package so our judging panel can match your physical samples to your online submission.

Key Dates & Quick Summary

  • Organiser: Ashville Media Group

  • Entry Fee: 100% Free to Enter

  • Entry Deadline: Friday, 23rd April 2027

  • Finalists Announced: Friday, 21st May 2027

  • Awards Gala: Friday, 25th June 2027 @ Clontarf Castle, Dublin

  • Eligible Production Window: 1st March 2026 – 1st April 2027

  • Samples Required: 2 flat copies per entry (3 consecutive issues for Newspaper categories)

  • Official Hashtag: #PrintAwards27

Getting Support

Q: Who can I contact if I am having technical issues with the entry portal?

A: If you experience any technical difficulties, glitching, or portal errors, please contact our technical events team at events@ashvillemediagroup.com or call us on +353 (0)1 640 1777 (Monday–Friday, 9.00 am – 5.30 pm). Please include screenshots of any error messages where possible.

Q: Can I get advice on which category best suits my project?

A: Absolutely! If you are unsure which category is the best fit for your print project, send a brief description and a photo or PDF preview to events@ashvillemediagroup.com. Our awards team will gladly guide you towards the most relevant categories.

Official Terms, Conditions & Rules

1. Entry Costs & Finalist Commitment

  1. Entry Costs: There is absolutely no cost to submit a nomination, enter your firm, or put forward individual items for consideration. The judging process is based entirely on merit, quality of execution, and market impact.

  2. The Finalist Commitment: While entering is free, shortlisted finalists are required to have at least one representative in attendance at the gala ceremony. Finalists must purchase at least one ticket (either a general admission ticket, or a student ticket if applicable) to fulfil this commitment. Please note that failure to attend may involve forfeiture of the award, which would then be presented to the next highest-scoring entrant.

2. Eligibility & Submissions

  1. Organiser: The competition is run by Ashville Media Group (ashville.com). Employees of Ashville Media Group or their agents are precluded from entering.

  2. Production Requirements: All submitted work must have been manufactured/printed in the Republic of Ireland or Northern Ireland between 1st March 2026 and 1st April 2027.

  3. Submission Formats:

    • General Categories: Submit 2 complete, flat copies of the finished job.

    • Newspapers: Submit 3 consecutive issues.

    • Vehicle Wraps: Vehicles must be made available for inspection on judging day or by scheduled appointment.

    • Large Format: For items larger than A4, notify events@ashvillemediagroup.com prior to shipping.

  4. Printer of the Year: Entries from categories 1–23 are automatically considered for the ‘Irish Print of the Year’ Award. Direct individual submissions for this award are not accepted.

  5. Category Limits: You may enter as many different categories as you wish, and if you’re entering the same category more than once, each submission must be for a different item.

3. Sample Delivery & Return Policy

Package samples flat and send to:

Events Department — Irish Print Awards (Ref: [Your Entry ID])

Ashville Media Group

Floor 1+ 2 Hyundai Building

Unit 55 Park West Road, Park West Industrial Estate

Dublin 12, D12 X9F9  Google Maps Link

📞 Phone: +353 (1) 6401777 | ✉️ Email: events@ashvillemediagroup.com

  • Care & Responsibility: While every care is taken with entries, Ashville Media Group cannot accept responsibility for any loss or damage.

  • Uncollected Samples: Samples will not be automatically returned. Entrants must arrange collection with the events team prior to 4th June 2027. Unclaimed items will be recycled or safely disposed of after this date.

4. Judging Process

  1. Judging takes place in May 2027 for all categories.

  2. We operate a strict blind judging process where company identification is removed or obscured from the print job until after the judges have chosen the category winners.

  3. The decision of the adjudicators is final, and no correspondence or dialogue will be entered into regarding any aspect of the decision. (more info)

5. Attendance, Tickets & Cancellations

  1. Mandatory Representation: Shortlisted finalists agree to attend or send a representative to the award ceremony on Friday, 25th June 2027.

  2. Ticket Booking: Finalists receive priority booking before tickets are offered to general parties. Tickets require 3D Secure authentication.

  3. Refund Policy: Ticket refunds are strictly at the Organiser’s discretion and require written notice at least 7 days prior to the event (by Friday, 18th June 2027).

6. Intellectual Property & Data Privacy

  • Intellectual Property: By submitting an entry, you represent that the work is original, owned or licensed by you, and does not infringe on third-party copyrights or rights of publicity.

  • Data Usage & GDPR: Personal data collected during registration, ticket sales, and submission is processed securely in accordance with our GDPR compliance policies and the Ashville Privacy Statement.